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BUSINESS TERMS AND CONDITIONS
Updated October 9, 2023
The Site and Services are made available to you by Locorum London Inc. (“Company”, “we” or “us”) only under the following terms and conditions (the "Terms").
The Company provides access to information through our website accessible at the URL locorum.ca and locorumpro.com (the “Site”) and we may provide the ability to use certain functionalities of the Site, including listing products and services available for purchase and sale on the terms herein and providing rewards of various kinds to consumers (the "Services").
PLEASE READ THE TERMS CAREFULLY. BY USING THE SITE OR SERVICES, YOU ACKNOWLEDGE AND REPRESENT THAT (i) YOU HAVE READ THESE TERMS, (ii) UNDERSTAND THEM, (iii) AGREE TO BE BOUND BY THEM, AND (iv) YOU ARE LEAST 18 YEARS OLD. NOTE THAT YOU MAY NOT USE THE SITE OR SERVICES UNLESS YOUR ARE AT LEAST 18 YEARS OLD. IF YOU DO NOT AGREE TO ANY OF THE TERMS BELOW, WE ARE UNWILLING TO GRANT YOU ACCESS TO THE SITE OR THE SERVICES.
I. SERVICES
- A Tool for Local Businesses and Entrepreneurs
1.1 Locorum is a marketing services company. The Company exists to provide marketing services to support local business and entrepreneurs. We enable local businesses and entrepreneurs to connect with consumers via the platform. All rewards are managed and issued by Locorum to members of the platform for actions they take on the Site, independent of your dealings offline. We retain the right to update and change the rewards issued at our discretion.
1.2 The Site manages a reward and incentive program to assist businesses with marketing themselves to consumers and managing network marketing while allowing consumers to easily recommend local businesses and entrepreneurs.
Setting up a business account with us enables The Company to market your products or services within your community via our Site. The sales process will unfold as follows:
(1) You will set a marketing fee for each consumer transaction (the “Fee”). Included in the Fee is also the transaction fees which will vary depending on the rewards card program you have selected within your account. You may change your Fee in your profile at any time. Any pending transactions, including customers who have contacted or recommended you on Locorum will be billed at the Fee structure that was set at the time they contacted or recommended you. This fee is payable to The Company for marketing services.
(2) The consumer will contact you via the Site. Consumers may also recommend others contact you via the site.
(3) You will complete the transaction from your account.
(4) You will mark each transaction complete via the Site and if you have selected a variable budget you agree to confirm the accurate transaction value. This is required to deliver the rewards The Company has promised to the referrer and referee.
(5) Once the above steps (1) – (4) are complete, the Fee is payable to us and we will debit your pre-authorized payment account or charge your credit card. The Fee is non-refundable.
(7) Upon completing the transaction, The Company will fulfill our commitments to the user deemed by the marketing offer advertised by The Company on the Site (points are 1:1 dollar value, subject to change) we will retain the transaction fee portion of the Fee. The Company retains the right to change the rewards value at any time and rewards are given for actions taken by the user on the site, independent of your offline business dealings with the user.
- Sending Client Acquisition Rewards Cards
When The Company issues a Prepaid Mastercard product via the Site to a user via your account you are responsible for ensuring that the card is received by the user. Once the card is confirmed sent by The Company the rewards are legally the property of the recipient. The recipient must activate and use the card to access the funds. The recipient must be a member of Locorum to receive the rewards. If the recipient chooses not to accept the rewards, the funds are not refundable. The rewards amount and transaction fees associated with The Company issuing the card via your account will not be refunded if the recipient chooses not to use the card.
- Subscription Terms
The cost of a subscription is determined by the features included in the tier as well as the duration of your commitment. You may not cancel your subscription in the middle of a commitment term. If you commit to a 1 year term you are committing to the full cost of the annual subscription.
Locorum reserves the right to change the cost of subscriptions and features included in subscription tiers. If changes occur, we will notify you and changes will not take effect until your subscription renewal date.
Subscriptions on Locorum automatically renew and be billed to your credit card on file.
Standard subscription terms
- No reverse engineering
- No reselling, unless explicitly agreed to in writing by Locorum
- For individual use unless otherwise outlined in an enterprise agreement
- No downloading, copying, republishing etc.
- HST & Applicable Tax
HST or applicable taxes to your tax jurisdiction will be charged in addition to any Locorum Fees.
- Cancellation
We require a minimum of 2 business days notice (Mon-Fri) prior to your next renewal date to cancel your subscription. Auto-renewing subscriptions will be canceled prior to the next renewal date. Auto-renewing subscriptions can not be canceled mid-term.
- Rewards Program
The Prepaid Mastercard program is a rewards program (the “Program”) that is operated solely by Locorum London Inc. Enrollment, membership and all related benefits of the Program are offered at our discretion and at no time are you paying the customer. By enrolling in the Program you agree that you have read and agree to these terms and conditions.
- Database
When uploading your database to Locorum these remain your contacts. We do not ever market to your contacts who have not explicitly opted-in to marketing from Locorum. Your contacts are never shared or visible to other vendors on the platform. Members can join other databases, or be added directly by other vendors but your contacts are never shared with other vendors.
When a member of your database joins Locorum and opts into marketing from Locorum, we may intermittently market to this customer with account reminders in order to get them to interact with your program.
- Reviews
You are not able to have a review be removed from your profile on Locorum. You may always reply to the reviews on the platform but we will not remove negative reviews. You may dispute a review that is untruthful or does not follow our appropriate content policies. Our team will request proof from both parties to support or dispute the review contents and determine if removing a review is required.
- Email Marketing on Locorum
1.1 General Responsibility: The Customer is solely responsible for all electronic communications and content sent from or received within the Email Marketing Module ("Module"). This includes but is not limited to messages, images, graphics, and attachments ("Content").
1.2 Template Content: Locorum may provide template suggestions for use within the Module. The Customer acknowledges and agrees that these templates are provided for convenience only and that the Customer assumes full responsibility for any customization or modification of these templates.
1.3 Legal Compliance: The Customer is solely responsible for ensuring that all Content sent via the Module complies with all applicable local, state, national, and international laws, rules, and regulations. This includes, but is not limited to, the Canadian Anti-Spam Legislation (CASL) and the United States' Controlling the Assault of Non-Solicited Pornography And Marketing (CAN-SPAM) Act.
1.4 Permissions and Consents: The Customer must obtain all necessary permissions and consents required prior to sending any Content via the Module. This includes, but is not limited to, consent to send electronic communications and agreement to terms of service.
1.5 Accuracy and Appropriateness: The Customer is solely responsible for the accuracy, appropriateness, and legality of the Content. Locorum does not monitor or control the Content and is not liable for any Content sent via the Module.
1.6 Indemnification for Content: The Customer agrees to indemnify, defend, and hold harmless Locorum from any and all claims, damages, liabilities, and costs arising from or related to the Content sent via the Module.
1.7 Rights to Monitor and Remove: Locorum reserves the right but does not assume the obligation, to monitor or remove Content transmitted via the Module at its sole discretion, without notice, for conduct that Locorum believes violates these Terms or is harmful to other users of the Module, us, third parties, or for other lawful reasons.
- Indemnity and Limitation of Liability.
You agree you are responsible for the provision of all services and products to the consumer, including all professional obligations and regulations relating to the same.
You agree to indemnify and hold harmless the Company, its directors, officers, agents, employees and representatives, from and against all claims, actions, liabilities, costs, expenses and obligations relating to the sale of the products and services.
- Representations and Warranties
You hereby represent and warrant at the time of this Agreement and for so long as you maintain an Account that you:
Are either:
- a Canadian or U.S. controlled private corporation,
- a Canadian or U.S. citizen,
- a permanent resident of Canada or the U.S.,
- or have refugee status in Canada or the U.S.
Are authorized to conduct your business in Canada and/or the U.S. and in any local, provincial, or state jurisdiction in which you operate. This includes, but is not limited to, holding all licenses, permits, and authorizations as necessary or as prescribed by applicable law.
Franchisees may be eligible for an Account if their franchisor meets the above requirements.
- ACCESS TO OUR SERVICES
- Accounts
In order to use certain features of the Site or Services, you must register for an account with us (the “Account”) and provide certain information about yourself as prompted by the Site registration form. You represent and warrant that: (a) all required registration information you submit is truthful and accurate; (b) you will maintain the accuracy of such information; and (c) you are at least the age of majority in the jurisdiction where you reside and where you will use the Services. You are responsible for maintaining the confidentiality of your Account login information and are fully responsible for all activities that occur under your Account. You agree to immediately notify the Company of any unauthorized use, or suspected unauthorized use of your Account or any other breach of security. Company cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.
- Access to Features of Online Services
Subject to these Terms, we grant you a revocable, limited, non-exclusive, nontransferable personal license to (a) access and use the Site and Services and (b) download, install and operate any software (in object code form only), scripts and other content that we may from time to time have specifically identified within the Site as available for download ("Downloadable Tools") (if any). The Downloadable Tools are deemed part of the “Service”. Your use of any Downloadable Tools may be subject to additional terms and conditions that accompany such Downloadable Tools.
- General Restrictions on Use
The rights granted to you by these Terms will remain in force only for so long as these Terms remain in effect. You may not rent, transfer, assign, commercially exploit, resell or sublicense access to the Service to any third-party. You may use the Site and the Services (including the Downloadable Tools) only for the purposes authorized by the Company from time to time. You further agree not to combine or integrate the Site and the Services (including the Downloadable Tools) with hardware, software or other technology or materials not provided by us. You may not modify or create any derivative product based on the Site, the Site and the Services (including the Downloadable Tools). You may not decompile, disassemble, reverse engineer or otherwise attempt to obtain or perceive the source code from which any component of the Site and the Services (including the Downloadable Tools) is compiled or interpreted, and nothing in these Terms should be interpreted as granting you any right to obtain or use source code. Except as expressly stated herein, no part of the Site or Services (including the Downloadable Tools) may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means. Any future release, update, or other addition to functionality of the Site or Services shall be subject to these Terms. You agree not to use the Site and the Services (including the Downloadable Tools) to: (a) violate any applicable laws; (b) stalk, harass or harm another individual; (c) collect or store personal data about other users except as authorized herein; (d) impersonate any person or entity, or otherwise misrepresent your affiliation with a person or entity; or (e) interfere with or disrupt the Services or servers or networks connected to the Services, or disobey any requirements, procedures, policies or regulations of networks connected to the Services. Without our written consent, you may not (i) use any high volume, automated, or electronic means to access the Services (including, without limitation, robots, spiders or scripts); or (ii) frame the Site, place pop-up windows over its pages, or otherwise affect the display of its pages. You promise that any information about yourself that you voluntarily provide to us will be true, accurate, complete and current.
- Ownership
As between you and us, we and/or our vendors and suppliers, as applicable, retain all right, title and interest in and to the Site and the Service (including the Downloadable Tools), and all related intellectual property rights, other than User Content. Company and its suppliers reserve all rights not granted in these Terms. Unless you first obtain the copyright owner’s prior written consent, you may not copy, distribute, publicly perform, publicly display, digitally perform (in the case of sound recordings), or create derivative works from any copyrighted work made available or accessible via the Site or the Services. If you provide Company any feedback or suggestions regarding the Site or Services (“Feedback”), you hereby assign to Company all rights in the Feedback and agree that Company shall have the right to use such Feedback and related information in any manner it deems appropriate. Company will treat any Feedback you provide to Company as non-confidential and non-proprietary. You agree that you will not submit to Company any information or ideas that you consider to be confidential or proprietary.
All trademarks, logos and service marks (“Marks”) displayed on the Site or Service are our property or the property of other third parties. You are not permitted to use these Marks without our prior written consent or the consent of such third party which may own the Marks.
III. USER CONTENT
- User Content.
“User Content” means any and all information and content that a user submits to, or uses with, the Site or Services (e.g., content in the user’s profile, photographs, or other postings). You are solely responsible for your User Content and assume all risks associated with use of your User Content. You hereby represent and warrant that your User Content does not violate the Acceptable Use Policy (defined below). You may not state or imply that your User Content is in any way provided, sponsored or endorsed by Company. Because you alone are responsible for your User Content (and not Company), you may expose yourself to liability if, for example, your User Content violates the Acceptable Use Policy. Company is not obligated to backup any User Content and User Content may be deleted at anytime. You are solely responsible for creating backup copies of your User Content if you desire.
- License
You hereby grant, and you represent and warrant that you have the right to grant, to Company an irrevocable, nonexclusive, royalty-free and fully paid, worldwide license and authorization to reproduce, distribute, publicly display and perform, prepare derivative works of, incorporate into other works, and otherwise use your User Content and to grant sublicenses of the foregoing, for the purposes of including your User Content in the Site, Services, Company’s other products and services, and Company’s marketing materials or endorsements. You agree to irrevocably waive (and cause to be waived) any claims and assertions of moral rights or attribution with respect to your User Content.
- Acceptable Use Policy.
The following sets forth Company’s “Acceptable Use Policy”: You agree not to use the Site or Services to collect, upload, transmit, display, or distribute any User Content (i) that violates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; (ii) that is unlawful, harassing, abusive, tortious, threatening, harmful, invasive of another’s privacy, vulgar, defamatory, false, intentionally misleading, trade libelous, pornographic, obscene, patently offensive, promotes racism, bigotry, hatred, or physical harm of any kind against any group or individual or is otherwise objectionable; (iii) that is harmful to minors in any way; (iv) that is in violation of any law, regulation, or obligations or restrictions imposed by any third party; (v) that constitutes a computer virus, worm, or any software intended to damage or alter a computer system or data; or (vi) that constitutes unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of duplicative or unsolicited messages, whether commercial or otherwise.
- Enforcement.
We reserve the right (but have no obligation) to review any User Content, investigate, and/or take appropriate action against you in our sole discretion if you violate the Acceptable Use Policy or any other provision of these Terms or otherwise create liability for us or any other person. Such action may include removing or modifying your User Content, terminating your Company Account, and/or reporting you to law enforcement authorities.
- Other Users.
Each Site or Service user is solely responsible for any and all of its User Content. Because we do not control User Content, you acknowledge and agree that we are not responsible for any User Content and we make no guarantees regarding the accuracy, currency, suitability, or quality of any User Content, and we assume no responsibility for any User Content. Your interactions with other Site or Service users are solely between you and such user. You agree that Company will not be responsible for any loss or damage incurred as the result of any such interactions. If there is a dispute between you and any Site or Service user, we are under no obligation to become involved.
You agree to comply with all privacy laws relating to other User Content and not disclose the same accept in accordance with applicable laws and the privacy policy in effect by the Company from time to time. Upon termination of your Account, you agree to destroy all User Content belonging to others, accept such information you are required by law to retain.
- Release. You hereby release and forever discharge us (and our officers, employees, agents, successors, and assigns) from, and hereby waive and relinquish, each and every past, present and future dispute, claim, controversy, demand, right, obligation, liability, action and cause of action of every kind and nature (including personal injuries, death, and property damage), that has arisen or arises directly or indirectly out of, or relates directly or indirectly to, any interactions with, or act or omission of, other Site or Service users.
- Protection. Although the Company makes every endeavor to keep the Site free from viruses, the Company cannot make any guarantee that it is virus-free and that all users are transacting business in a good faith manner. You shall, for your own protection, take the necessary steps to ensure appropriate security measures and shall utilize a virus scanner before downloading any content, information, software or documentation and undertake such other precautions to safeguard against fraud and theft.
- DISCLAIMERS, LIMITATIONS AND EXCLUSIONS OF LIABILITY
- Limited Warranties
THE SERVICE, THE SITE (INCLUDING THE DOWNLOADABLE TOOLS), ALL INFORMATION, CONTENT, MATERIALS AND SERVICES RELATED TO THE FOREGOING, AND THE PRODUCTS ARE PROVIDED "AS IS" AND “AS AVAILABLE” AND TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, WE AND OUR AFFILIATES DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, NON-INTERFERENCE, SYSTEM INTEGRATION AND ACCURACY OF DATA. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. WE AND OUR AFFILIATES DO NOT WARRANT THAT YOUR USE OF THE SITE OR SERVICE WILL BE UNINTERRUPTED, ERROR-FREE OR VIRUS FREE. THE SUBMISSION OF ANY USER CONTENT AND THE DOWNLOAD OR UPLOAD OF ANY MATERIAL THROUGH THE OUR SERVICE AND/OR SITE IS DONE AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT MAY RESULT FROM THE DOWNLOAD OR UPLOAD OF ANY SUCH MATERIAL OR FROM RELIANCE UPON THE SITE OR SERVICES, AND YOU ARE ADVISED TO MAINTAIN OFFLINE BACKUP COPIES OF ALL USER CONTENT. WE ARE NOT THE PROVIDER OF, AND MAKE NO WARRANTIES WITH RESPECT TO, ANY THIRD-PARTY OFFERINGS. WE DO NOT GUARANTEE THE SECURITY OF ANY INFORMATION TRANSMITTED TO OR FROM THE SITE OR SERVICE; AND YOU AGREE TO ASSUME THE SECURITY RISK FOR ANY INFORMATION YOU PROVIDE USING THE SITE OR SERVICE.
NO REPRESENTATION OR WARRANTY IS MADE THAT THE SITE OR SERVICES PROVIDE COMPREHENSIVE OR ACCURATE INFORMATION. WE RESERVE THE RIGHT TO FILTER, MODIFY OR REMOVE CONTENT, MEDIA, INFORMATION OR ANY OTHER MATERIAL FROM THE SITE OR SERVICES AND FROM THE OUTPUT OF THE SITE OR SERVICES.
- Limitation Of Liability
USE OF OUR SERVICE, THE SITE (INCLUDING ANY DOWNLOADABLE TOOLS), AND/OR THE PRODUCTS ARE AT YOUR OWN RISK. IN NO EVENT WILL WE OR OUR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES IN CONNECTION WITH THESE TERMS, THE SERVICE, THE SITE, OR THE PRODUCTS, WHETHER OR NOT SUCH DAMAGES WERE FORESEEABLE AND EVEN IF WE WERE ADVISED THAT SUCH DAMAGES WERE LIKELY OR POSSIBLE.
YOU ACKNOWLEDGE THAT THIS LIMITATION OF LIABILITY IS AN ESSENTIAL TERM BETWEEN YOU AND US RELATING TO THE PROVISION OF THE SITE, THE SERVICE (INCLUDING ANY DOWNLOADABLE TOOLS), AND WE WOULD NOT PROVIDE THE SITE OR SERVICE OR PRODUCTS TO YOU WITHOUT THIS LIMITATION.
- Indemnification
YOU AGREE TO INDEMNIFY, HOLD HARMLESS AND, AT OUR OPTION, DEFEND OUR COMPANY BY ATTORNEYS CHOSEN AND INSTRUCTED BY US (INCLUDING OUR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, SUPPLIERS AND ANY THIRD-PARTY INFORMATION PROVIDERS) FROM AND AGAINST ALL DAMAGES, CLAIMS, DEMANDS, LIABILITIES, COSTS, AND EXPENSES, INCLUDING REASONABLE ATTORNEYS' FEES, RESULTING FROM ANY VIOLATION OF THESE TERMS OR APPLICABLE LAW BY YOU OR THOSE YOU ARE RESPONSIBLE FOR AT LAW AND FROM ALL THIRD PARTY CLAIMS.
- TERM AND TERMINATION
These Terms will become effective and binding when you use the Site or Service, when you voluntarily provide any information about yourself to us, or when you indicate your agreement by following any instructions we place on the Site (such as buttons labeled “I Agree”) (which ever occurs first). We reserve the right to terminate these Terms, your Account, and your access to the Site and the Service at any time without notice. You may delete your Account at any time, for any reason, by following the instructions on the Site. You understand that any termination of your Account involves deletion of your User Content associated therewith from our live databases. Your rights under these Terms will automatically and immediately terminate if you fail to comply with your promises and obligations stated in these Terms. Your indemnity obligations will survive the termination of these Terms.
- MISCELLANEOUS MATTERS
- Governing Law, Venue and Attornment.
These Terms shall be governed by the laws of the Province of Ontario and the federal laws of Canada without giving effect to any conflict of laws principles that may require the application of the law of another jurisdiction. Any action or proceeding relating to a claim or controversy at law or equity that arises out of or relates to these Terms or the Site or Services (a “claim”) must be brought in a court of competent jurisdiction located in London, Ontario and each party irrevocably submits and attorns to the exclusive jurisdiction and venue of any such court in any such action or proceeding. Notwithstanding anything to the contrary, Company may seek injunctive relief in any court having jurisdiction to protect its intellectual property or confidential or proprietary information. You agree that any claim or cause of action related to the Site, the Services (including the Downloadable Tools) and/or these Terms must be filed within one (1) year after such claim or cause of action arose or shall be forever barred and that this contractually limited limitation period is fair and reasonable.
- Modifications to Terms
We may change these Terms from time to time. Any such changes will become effective upon the earlier of five (5) calendar days following our dispatch of an email notice to you (if applicable) or five (5) calendar days following our posting of notice of the changes on our Site. These changes will be effective immediately for new users of our Site or Services. If you object to any such changes, your sole recourse will be to cease using the Site and the Services (including the Downloadable Tools). Continued use of the Site or the Services (including any Downloadable Tools) following posting of any such changes will indicate your acknowledgement of such changes and your agreement to be bound by the revised Terms, inclusive of such changes. In addition, certain features of the Services may be subject to additional terms of use. By using such features, or any part thereof, you agree to be bound by the additional terms of use applicable to such features. In the event that any of the additional terms of use governing such an area conflict with these Terms, the additional terms will govern.
- Modifications to Services.
We reserve the right to modify the Site and/or Services at any time without notice. If you object to any material changes to the Site or Services, your sole recourse will be to cease using the Site and Service, terminate your Account, or not renew the Account (if applicable). Continued use of the Site or Services following posting of any such changes will indicate your acknowledgement of such changes and satisfaction with the Services as so modified. We also reserve the right to discontinue the Site and/or Services at any time without notice. We will not be liable to you or any third-party should we exercise our right to modify or discontinue the Site or the Services.
- General Terms
You agree to comply with all laws, rules and regulations that apply to your use of the Site, the Services (including the Downloadable Tools).
Any delay or failure by us to exercise or enforce any right or provision of these terms will not constitute a waiver of such right or provision.
If any provision of these terms is found by a court of competent jurisdiction to be invalid, you agree that the court should endeavor to give effect to the intentions reflected in the invalid provision, and the other provisions of these Terms shall remain in full force and effect.
The section titles in these Terms are for convenience only and have no legal or contractual effect.
The word including used herein means ‘including without limitation’.
These Terms constitute the entire agreement between you and us with regard to the matters described above.
These Terms, and your rights and obligations herein, may not be assigned, subcontracted, delegated, or otherwise transferred by you without Company’s prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void.
Any notices, including the service of all legal documents and claims, to be given in connection with these Terms and all matters between you and the Company may be given:
(i) by the Company by means of e-mail or otherwise in writing to you, in the Company’s sole discretion, at the last known e-mail address or address contained for you in the Company’s records; or
(ii) by you to the Company by means of a written notice served by registered mail or by prepaid commercial courier to the following address:
118 Elliot Trail, Thorndale, Ontario, Canada N0M2P0
You specifically acknowledge and agree that these Terms and all agreements contained herein are drawn and provided only in the English language and you elect and agree to all correspondence between you and the Company in English.
PRIVACY POLICY
- Commitment to Data Privacy Protection
Protecting the security and privacy of your personal information is important to Locorum, therefore, we conduct our business in compliance with applicable laws on data privacy protection and data security. We hope the policy outlined below will help you understand what data Locorum may collect, how Locorum uses and safeguards that data and with whom we may share it.
- Personal Information
Through the Site, Locorum will not collect any personal information about you (e.g. your name, address, telephone number or e-mail address), unless you voluntarily choose to provide us with it or unless otherwise permitted by applicable laws and regulations.
- Purpose of Use
When you do provide us with personal information through the Site, we usually use it to respond to your inquiry, process your order or provide you access to specific information or offers. Also, to support our relationship with you:
- We may store and process personal information and share it with our service partners to better understand your needs and how we can improve our services; or
- We (or a third party on our behalf) may use personal information to contact you about a Locorum offer in support of your needs or to conduct online surveys to understand your needs.
If you choose not to have your personal information used to support our customer relationship (especially direct marketing or market research), we will respect your choice. We do not sell or otherwise market your personal information to third parties, except to Locorum affiliates.
- Purpose Limitation
Locorum will collect, use or disclose personal information supplied by you online only for the purposes disclosed to you, unless the disclosure:
- is a use of the personal information for any additional purpose that is directly related to the original purpose for which the personal information was collected,
- is necessary to prepare, negotiate and perform a contract with you,
- is required by law or the competent governmental or judicial authorities,
- is necessary to establish or preserve a legal claim or defense, or
- is necessary to prevent fraud or other illegal activities, such as willful attacks on Locorum information technology systems.
- Non-Personal Information Collected Automatically
When you access our Site, we may automatically (i.e., not by registration) collect non-personal information (e.g. type of Internet browser and operating system used, domain name of the Site from which you came, number of visits, average time spent on the site, pages viewed). We may use this information to monitor the attractiveness of our Site and improve its performance or content.
- Communications or Utilization Data
Through your use of telecommunications services to access our Site, your communications data (e.g. Internet protocol address) or utilization data (e.g. information on the beginning, end and extent of each access, and information on the telecommunications services you accessed) are technically generated and could conceivably relate to personal information. To the extent that there is a compelling necessity, the collection, processing and use of your communications or utilization data will occur and will be performed in accordance with the applicable data privacy protection legal framework.
- Cookies
When you access the Site, we may use a browser feature called a 'cookie' to collect information that is not personally identifiable (such as the type of Internet browser and operating system you use, the domain name of the Site from which you came, number of visits, average time spent on our Site, and pages viewed). A cookie is a small text file containing a unique identification number that identifies your browser, but not you, to our computers each time you visit one of our Sites that uses cookies. In addition to the identified purposes described in our Privacy Code, we may use this Site information and share it with our affiliates and other organizations with whom we have a commercial relationship to measure the use of our Site and to improve the functionality and content of the Site. If you wish, you can reset your browser either to notify you when you have received a cookie or refuse to accept cookies. However, if you refuse to accept cookies, you may not be able to use some of the features available on our Site.
- Online Communications
In order to provide you with a product, service or information, you may voluntarily submit personal information to us for purposes such as registration, queries and correspondence, making a purchase, obtaining a quote or other information, and participating in contests and surveys. If you are known to Locorum as a registered user of an online service, we may combine and store personal information about your use of our Site and the online information you have provided with certain other online and offline information we may have collected.
- E-Mail Communications
Occasionally, we may send you e-mail communications with information that may be useful to you, including information about the products and services of Locorum, its affiliates and other third parties with whom we have a commercial relationship. We will include instructions on how to unsubscribe and inform us of your preferences if you decide you do not want to receive any future marketing or promotional e-mails from Locorum However, if you are a customer, supplier or otherwise have a commercial relationship with Locorum, to ensure that you receive important information, you agree that we may send you non-marketing related information when necessary.
- Children
Our Site is not, and is not intended to be, used by children nor is it used to knowingly collect information from or market to children. Locorum encourages all parents and guardians to instruct children in the safe and responsible use of their personal information while using the Internet.
- Links
Our Sites may contain links to other Sites which are provided to you as a convenience only. You are advised that other third party Sites may have different privacy practices and Locorum has no responsibility for such third party Sites.
- Security
To protect your personal information against accidental or unlawful destruction, loss or alteration and against unauthorized disclosure or access, Locorum uses technical and organizational security measures of a commercially reasonable nature, however, we cannot guarantee the privacy or confidentiality of such personal information.
- Questions and Comments
Locorum will respond to reasonable requests to review your personal information and to correct, amend or delete any inaccuracies. If you have any questions or comments about the Privacy Policy (e.g. to review and update your personal information), please contact our Privacy Officer at hello@locorum.ca
- Changes to the Privacy Code
Changes to our Privacy Policy will be noted here so that you can be fully informed about our privacy policies and practices. You are advised to check this policy regularly for updates.
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